Terms of Service — Resolute Security

These Terms govern your use of the Resolute Security platform ("Service") operated by Resolute Security ("Resolute," "we," "us"). By creating an account or using the Service you agree to these Terms. If you don't agree, don't use the Service.

1. The Service

Resolute Security provides email-security scanning, continuous domain monitoring, web-security tooling, compliance self-assessment workflows, and vendor-questionnaire automation for small and mid-market businesses. Specific features available to your account depend on the plan you select on our pricing page.

2. Accounts

You must be at least 18 years old and authorized to act on behalf of any organization you sign up under.
You're responsible for keeping your sign-in credentials secure. Resolute will never ask you to share a password, magic link, or MFA code by email or phone.
We may suspend or terminate accounts that violate these Terms, abuse the Service, or fail to pay outstanding fees.

3. Acceptable use

Don't use the Service to scan or probe domains, hosts, or systems you don't own or have explicit written authorization to test. Don't attempt to circumvent rate limits, reverse-engineer the Service, or use it to send spam, conduct DDoS, distribute malware, or violate any law.

4. Plans, billing, and refunds

Paid plans are billed monthly via Stripe. Prices and limits are as listed on the pricing page at the time of purchase.
You can cancel at any time from the in-app billing portal. Cancellation takes effect at the end of the current billing period.
We do not offer prorated refunds for partial periods. If you believe you were billed in error, email billing@resolute-security.com within 30 days and we'll work it out.

5. Your data

You own the data you submit. We process it to provide the Service, as described in our Privacy Policy. You grant us a limited license to host, process, transmit, and display your data as necessary to operate the Service. We do not sell your data.

6. Security and confidentiality

We protect the Service with reasonable administrative, technical, and physical safeguards. No service is perfectly secure; we'll notify affected customers without undue delay if we discover a security incident materially affecting their data.

7. Service availability

We target high availability but do not guarantee specific uptime unless agreed in a separate SLA. Maintenance windows, third-party outages (Neon, Stripe, Resend, Upstash, Fly.io), and force majeure events are out of scope for any availability commitment.

8. No warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SCAN RESULTS AND COMPLIANCE OUTPUTS ARE INFORMATIONAL — THEY ARE NOT A SUBSTITUTE FOR PROFESSIONAL SECURITY OR LEGAL ADVICE OR FOR A FORMAL AUDIT.

9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RESOLUTE'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID TO RESOLUTE IN THE 12 MONTHS PRECEDING THE CLAIM. WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

10. Termination

You can terminate by deleting your account from the in-app settings or by emailing hello@resolute-security.com. We can terminate or suspend your access if you breach these Terms or if continuing to provide the Service would expose us to legal risk.

11. Changes to these Terms

We may update these Terms; we'll post the new version here and update the effective date. Material changes will be announced by email when we have one on file.

12. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in Delaware.

13. Contact

Questions? Email hello@resolute-security.com.